Import Department

Import Instructions

To enable us to process your instructions more quickly, customers are requested to include the following when submitting Delivery Instructions and Merchant Haulage Release Instructions:

1. CSCL Bill of Lading Number and/or Container Number
2. Port of Loading

Import Arrival Details

Customers can find the current U.K. ETAs of vessels that are due to arrive from the Schedules page. You can also use the Cargo Tracking website.

 

Import Contact Details

Import Sales
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
impsales@cnshipping.co.uk
Import Customer Services
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
customerservices@cnshipping.co.uk

Import Operations Group 1 (Shanghai, HKG)
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
group1@cnshipping.co.uk
 

Import Operations Group 2 (Yantian, Ningbo)
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
group2@cnshipping.co.uk
Import Operations Group 3 (Others)
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
group3@cnshipping.co.uk
Import Operations Group 4 (Chiwan, Shekou, Wuhan, Xiamen, Tianjin)
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
group4@cnshipping.co.uk
Southampton Imports
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
southamptonimports@cnshipping.co.uk
Import Documentation
T: +44 (0)1394 678700
F: +44 (0)1394 677086
E:
impdocs@cnshipping.co.uk